For Warrany issues

If you believe you are experiencing a problem with one of our products, please begin with contacting your point of sales for further instructions on how to proceed. The point of sales is your first hand in helping you with the warranty reclaim.


Earphones & Headphones

Nocs guarantees that this product is free from manufacturing and material defects at the date of purchase and for a period of one (1) year from the date of purchase. This warranty does not limit binding legislation or the consumer’s rights towards the seller. Thise warranty is valid provided that the party selling the product does not issue other warranties, and that the following conditions are met:

  • That the customer provides a receipt with the date and place of purchase.
  • That the product can be identified as the product it is claimed to be.
  • That the product is not damaged due to improper treatment such as heat, cold, humidity, magnetism, abnormal wear and tear, modification or force majeure.
  • That the product is not damaged as a result of misinterpretation of the instructions.
  • That any manufacturing and/or material defects concern the main product, namely the earphones.



For any warranty issues please contact us at store@nocs.se

 

Active speakers

Nocs warrants that this product is free from manufacturing and material defects at the date of purchase and for a period of one (1) year from the date of purchase. Thise warranty does not limit binding legislation or the consumer’s statutory right. Thise warranty is valid provided that the party selling the product does not issue other warranties, and that the following terms and conditions are met:

  • This warranty is valid provided that the owner provides a receipt with the date and place of purchase.
  • This warranty is valid provided that the product has been purchased from an authorized reseller.
  • This warranty is valid provided that the product is not damaged due to improper treatment such as heat, cold, humidity, magnetism, abnormal wear, modification or force majeure.
  • This warranty is valid provided that the product is not damaged as a result of misinterpretation of the instructions.
  • This warranty is valid provided that the product has not been put through any kind of service, modification or any other formkind of handling by an unauthorized person.
  • This warranty is valid provided that the serial numbers are unaltered and readable.
  • This warranty is limited to the replacement of the product, and does not include transportation, handling or any other incremental costs.
  • This warranty is limited to the original owner of the product.
  • This warranty is applicable only to defects related to the materials and workmanship as of the time of purchase, and a reasonable amount of wear and tears during the ensuing year.